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Barwon Health Library Service: Frequently Asked Questions

Evidence for Excellence

Library Help

Below is a list of frequently asked questions

If your question is not answered by the information below please don't hesitate to contact us so we can help you

Library Services during the COVID19 outbreak

Can I physically access the library?-  

  1. Yes, access to the physical spaces of both the library in the St Mary’s Hall and the library McKellar Centre is available via swipe card access.
  2. Refer to FAQs - Library access and service during Coronavirus (COVID19) outbreak for more information

What if I need library assistance?-  

  1. There is a Library staff member working on-site at the St Mary's Library & Research Centre during office hours.
  2. McKellar Centre Library is not currently staffed, but staff are visiting once a week to check on the library

What if I have a book to return?-  

  1. You can still return books to the library. There is a book returns box just outside the door of the library in the St Mary’s Hall, and there is an after-hours book return chute just outside the door of the McKellar Library.

What if I want to borrow a book or have a book on hold?-  

  1. You can visit the libraries to borrow books in person or send us an email at to let us know which book/s you require and we will organise the loan for you to pick.

I’m working from home and need to access the library resources 


Library Computers for use-  

  1. All computers are networked to the Barwon Health computer system so all Barwon Health programs are available for access with your log-in, including GROW and BOSSNet
  2. If you are looking for somewhere to do your workplace competencies with no interruptions the library is the place for you

Printing to the library printer-  

  1. Choose 'BH-SECURE-PRINTING' from your list of printers
  2. You will need to swipe your ID card to fax, scan or copy
  3. The first time you swipe your ID card at any printer, you will be prompted to enter your computer username and password. You'll only need to do this once
  4. Currently we are not charging for printing so we ask that you print within reason

Available WiFi-  

  1. The library does not have separate wifi available
  2. Currently the only wifi available in Barwon Health is the BH free wifi

About the Library

Need Help? Contact us

Where are the Libraries?

After-hours access to the library-  

  1. Barwon Health Staff have 24 hour access to the St Mary's Hall Library via their Barwon Health proxy card
  2. The Barwon Health proxy card will give you access to the main entrance at the rear of the St Mary's Hall, and the library area upstairs
  3. A reminder that the main library space is designated for quiet individual study/research.

Library member membership

Library login details

Account Expired Message-  

  1. If you are experiencing an account expired message when logging into your library account we need to update your details. Please contact the libraryor fill out a Library Membership form to update your details.

Books, Journals, Articles Help

Offsite access to the eBooks, journals, articles and databases

Searching the catalogue for books, journals or articles

Searching for articles by DOI in the Barwon Health Library Resources

  1. You can search Lookup article by DOI or PMID to access articles by their DOI or PMID

Borrowing a book-  

  1. We have a self-check out system at the St Mary’s Hall Library. It is found just inside the door of the main library space. There are instructions on the machine, or just ask one of the library staff for assistance
  2. At McKellar Centre Library there are borrowing cards inside the front cover of each of the books. Fill out the card and leave it in the green tray on the librarians desk and the loans will be processed by the librarian

Renewing my loans online

  1. Renewing your loans online
  2. If your loans are overdue you will need to contact us
  1. Items can be returned to the St Mary's Library & Research Centre in the after-hours returns box just outside the library door
  2. Items can be returned to the McKellar Centre library after-hours return chute just outside the library entrance
  3. Please contact the library if you unable to physically return your books to the libra

Returning library books-  

Report a problem with access to one of the resources

Resources & Services

Accessing UpToDate

Accessing Clinicians Health Channel

Literature searches-   

  1. Literature Search Request Form - We can help you find evidence based information for your patient care, teaching, professional development, research, policy/protocol development, or management purposes.
  2. Book a Consultation - For library members completing assignments, or personal study, we can not do the literature search for you but we will assist you with search strategy design and database training 

Get a copy of article, book,or chapter that I can’t access

Accessing Australian Standards

Copyright Questions-  

  1. View the Library's Copyright Information webpage to find out more about your responsibilities